Public Relations & Customer Service
ExMaC courses, seminars and programs give delegates the change to develop the wider skills and creativity that the modern workplace demands.
S.NO. |
PROGRAM TITLE |
DATE |
VENUE |
FEES US$ |
| IPR1 | Public Relation, Media & Crises Management | 14 – 18/2/2010 |
Abu Dhabi |
3200 |
| IPR2 | Improving Customer Care/Service | 20 – 24/2/2010 |
Cairo |
2900 |
| IPR3 | Strategic Public Relations, Protocol and Travel Management | 7 – 11/3/2010 |
Dubai |
3200 |
| IPR4 | Achieving Excellent in customer Service | 14 – 18/3/2010 |
Abu Dhabi |
3200 |
| IPR5 | Customer Focus in Business Markets | 21 – 25/3/2010 |
Dubai |
3200 |
| IPR6 | Public Relation, Media & Crises Management | 27 -31/3/2010 |
Cairo |
2900 |
| IPR7 | Etiquette for Excellent Customer Service for Front Line Staff | 3 – 7/4/2010 |
Cairo |
2900 |
| IPR8 | Effective Customer Care and Dealing with Different Customer | 11 – 15/4/2010 |
Abu Dhabi |
3200 |
| IPR9 | The Art & Executive Techniques of Public Relations, Communications & Protocol | 17 – 21/4/2010 |
Cairo |
2900 |
| IPR10 | Managing Increasing Complexity in Consumer Marketing & Sales | 181 – 22/4/2010 |
Abu Dhabi |
3200 |
| IPR11 | Customer Relationship Management | 25 – 29/4/2010 |
Abu Dhabi |
3200 |
| IPR12 | Advanced Public Relations & Communication | 1 – 5/5/2010 |
Cairo |
2900 |
| IPR13 | Sales, Marketing & Customer Care | 9 – 13/5/2010 |
Abu Dhabi |
3200 |
| IPR14 | Modern Management for Public Relation Protocol and Etiquette | 15 – 19/5/2010 |
Cairo |
2900 |
| IPR15 | Advanced Customer Satisfaction Measurement | 23– 27/5/2010 |
Abu Dhabi |
3200 |
| IPR16 | Public Relation (Etiquette, Protocol, Ceremonies and Dealing With VIPs) | 6 – 10/6/2010 |
Dubai |
3200 |
| IPR17 | Mastering Public Relation & Corporate Communication | 4 – 8/7/2010 |
Dubai |
3200 |
| IPR18 | Modern Strategies in Public Relation, Media and Measurements | 12 – 16/7/2010 |
Kuala Lumpur |
3500 |
| IPR19 | Customer Relationship Management | 18 – 22/7/2010 |
Abu Dhabi |
3200 |
| IPR20 | Effective Customer Care and Dealing with Different Customer | 3-7/10/2010 |
Abu Dhabi |
3200 |
| IPR21 | Customer Orientation & Communication Skills | 16– 20/10/2010 |
Cairo |
2900 |
| IPR22 | Strategic Public Relations Management | 23 – 27/10/2010 |
Cairo |
2900 |
| IPR23 | Creative and Innovative Internal Customer Services | 31/10 – 4/11/2010 |
Abu Dhabi |
3200 |
| IPR24 | Managing Customer Services& Dealing With Difficult Behavior | 4 – 8/12/2010 |
Cairo |
2900 |
| IPR25 | Customer Focus in Business Markets | 12 – 16/12/2010 |
Dubai |
3200 |
| IPR26 | Advanced Strategic Public Relations Management | 19 – 23/12/2010 |
Abu Dhabi |
3200 |